Why choose Certin?

Because of the way we have designed the cover, we can offer very competitive premiums. We guarantee no shortcuts in the quality of your replacement in the event of a loss or damage.


We offer 30 days complimentary cover

We offer 30 days complimentary cover to ensure you are covered from the day you pick up your precious diamond piece from one of our network jewellers. Fill in your details online, register your diamond and receive instant cover. Alternatively, give us a call on 02 9264 9774 and we can provide your cover over the phone. Your policy is underwritten by Lloyd’s of London, the oldest and one of the most prestigious name in insurance.

Worldwide Cover

Worldwide Cover ensures you are covered anywhere in the world for trips up to 60 days.

Quick and equivalent replacement

We provide expert diamond advice in the event of replacement. We understand how important these items are to you, our expert team will ensure quick and equivalent replacement in the event of a loss.

We pride ourselves in providing an excellent claims service and making the process as quick and easy as possible. We provide dedicated insurance for your most sentimental and precious diamonds. We pride ourselves in offering Friendly and helpful first class service. Our staff are based in Australia and we are here to assist you with your insurance needs.

Complimentary Health Check for Your Item

As a preventative measure we offer a complimentary health check for your item with a network jeweler. If you have to make a claim under your policy we do not deduct any excess for specified items. We can add your other diamond Jewellery items to your policy by specifying them.

Welcome to the top diamond insurance specialists

Our expertise

With three generations in the diamond and jewellery industry internationally, our expertise is at the core of what we do. Our team includes insurance and Jewellery experts whom have the knowledge and ability required to protect and replace your treasured heirloom or investment. We understand how important your item is to you, so our expert team will ensure quick and equivalent replacement in the event of a loss. We will assign an expert to you for diamond advice if required, in the event of replacement.

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How we do

We pride ourselves in providing an excellent claims service, and making the process as quick and easy as possible. Certin is a dedicated insurance for your most sentimental and precious diamond jewellery. A diamond engagement ring is one of the most passionate and valuable purchases you will ever make, so you want to make certain it is properly protected. At Certin, we have designed a policy specifically to insure precious diamond items with cover being underwritten by Lloyd’s of London.

Frequently asked questions

Cover is underwritten by certain underwriters at Lloyd’s. Lloyd’s is the world’s specialist insurance and reinsurance market. With expertise earned over centuries, Lloyd’s is the foundation of the insurance industry and the future of it. Led by expert underwriters and brokers who cover more than 200 territories, the Lloyd’s market develops the essential, complex and critical insurance needed to underwrite human progress. Backed by diverse global capital and excellent financial ratings, Lloyd’s works with a global network to grow the insured world – building resilience for businesses and local communities and strengthening economic growth around the world.

Yes, the CERTIN policy is a stand-alone policy, so you don’t have to take out home and contents insurance. Multiple standalone jewellery items can also be added separately and can be easily managed in the customer’s myVault on the site.

Yes, because we only insure certified diamonds and only for replacement, we are able to lower the premiums you pay. Our policy also includes unique complementary benefits at our CERTIN Select jewellers including an annual health check and clean.

No, there is no excess on the policy.

Yes, cover is worldwide. We cover any loss or damage while residing outside Australia or New Zealand for a period of 30 consecutive days. Longer periods abroad will need to be agreed by CERTIN prior to departure.

CERTIN will replace your item quickly with the same quality that you had, giving you peace of mind that you are being taken care of. We will liaise with your jeweller and the underwriter and keep you updated on all progress.

In most cases, we can provide cover instantly, simply use our calculator and you can buy the insurance online immediately.

Yes, we insure items over $5000. These is no upper limit however items over $40,000 will need approval.

Yes, the replacement will be made with your jeweller.

Please fill out the online claims form. Don’t worry if you don’t have all the required information, a member of our claims team will contact you and will then guide you through the next steps.

CONTACT CERTIN

We are here to help.

Your feedback and enquiries are important to us, so we will endeavour to respond to you as soon as possible.

ADDRESS

1/3 Hinkler Court, Brendale Qld 4500

SEND US A MESSAGE
[email protected]
GIVE US A CALL
02 9264 9774
OPENING HOURS

8:30 AM - 5:00 PM